Feedback
First Line Medical aims to provide an outstanding level of care and customer service to everyone we meet, from patients to relatives to event organisers and attendees.
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If you feel our staff have gone the extra mile to provide you with excellent service, letting us know could not be simpler.
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Either send us an email with your information and experience to feedback@firstlinemedical.co.uk or send us a letter in the post. You can even complete our patient satisfaction survey or the formal compliment document below.
Complaints
Unfortunately, there may be times when things don't go as planned and this could lead to you wishing to make a formal complaint.
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You can download our complaints form along with our complaints procedure.
Alternatively, you can email feedback@firstlinemedical.co.uk and we'll send it all over to you.